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Smart FactorySupportFAQ

Socket Error (#10054) occurred

[Proc: Alarm] socket error = 10054: connection closed by forign host
[Proc: Alarm] Socket send data error: 10054



This error occurs when the connection is forcibly terminated by the other end. Occurs when the other host is physically shut down due to sudden stop, reboot, network interface error, etc. This Error is not raised by XCom but is an error in Windows Sockets. If a 10054 socket error occurs, XCom terminates the connection forcibly and terminates the socket and restarts as shown below.

[Proc: Alarm] XCom listening will restart again.
[Proc: Event] XCom restarting

If a Socket error occurs frequently, you should check the network status, OS, network card and configuration information. Note If you use more than one network card, please delete the gateway information of the network you are using locally. The operating system sometimes crashes while doing network services.