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Smart FactorySupportFAQ

Type of protection key and how to use

XCom offers two products, Sentinel HASP and Sentinel SuperPro, as protection keys.
These products come in two H / W types, Parallel Port type and USB Type.

How to use
1) First, check whether the Protection Key you purchased is Sentinel HASP or Sentinel SuperPro
2) If you are Sentinel HASP, install the HASP driver or Sentinel SuperPro. n3) XCom installation
4) XCom works normally if H / W Protection Key is plugged in.

Note
1) The order of XCom installation and Protection driver installation is irrelevant.
2) XCom checks for the presence of a Protection Key at startup and every hour thereafter.
Therefore, do not remove the Protection Key in the middle.