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Smart FactorySupportFAQ

Socket Error (#10060) occur

Socket error # 10060 (Connection timed out)
10060 error is socket send timeout error.
This error is usually caused by a large number of processes floating on the other computer, or because the process is busy with something else. nThis happens when you dont want it.

This error is not an XCom error, but an error on a Windows socket.
If a socket error occurs, XCom terminates the socket because the connection is forcibly terminated and restarts
as shown below.
05: 02: 20 [Proc: Alarm] XCom listening will restart again.
05: 02: 20 [Proc: Event] XCom restarting

If a frequent Socket error occurs You should check the status, OS, network card and configuration information.

Notes
If you use more than one network card, please delete the gateway information of the network you use locally.

Operating systems sometimes crash while doing network services.