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Smart FactorySupportFAQ

Socket Error (#10054) occur

21:40:13 [Proc: Alarm] socket error = 10054: connection closed by forign host
21: 40: 13 [Proc: Alarm] Socket send data error: 10054

Socket error (# 10054): Connection reset by peer.
This error occurs when the connection is forcibly terminated by the other party.
Because the other host suddenly stopped, reboots, or causes a network interface error. r nOccurs when physically shut down.

This error is not an XCom error, but an error on a Windows socket.
If a socket error occurs, XCom terminates the socket because the connection is forcibly terminated, and restarts
as shown below.
05: 02: 20 [Proc: Alarm] XCom listening will restart again.
05: 02: 20 [Proc: Event] XCom restarting

If a frequent Socket error occurs You should check the status, OS, network card and configuration information.

Notes
If you use more than one network card, please delete the gateway information of the network you use locally.
Operating systems sometimes crash while doing network services.