Linkgenesis Co.,Ltd. Privacy Policy

Linkgenesis Co.,Ltd.(linkgenesis.co.kr hereinafter referred to as "Company" or "Linkgenesis") complies with the personal information protection regulations of relevant laws and regulations that information and communication service providers must comply with, such as the Communications Secrecy Act, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, and is committed to protecting the rights and interests of users by establishing a personal information handling policy in accordance with relevant laws and regulations. Linkgenesis' personal information handling policy contains the following contents.

1. Items of Personal Information and Services Requiring Collection

We collect personal information when a customer applies for the following services.

- Questions and answers

2. Items of Personal Information Collected and Methods of Collection

A. Items of personal information collected

1) Questions and answers

- Required items: Name, e-mail. Contact information

B. Methods of collecting personal information

The Company collects personal information in the following ways

1) Collected by customers through questions and answers, etc.

3. Purpose of collecting and using personal information

A. Consultation management

We process personal information for the purpose of verifying the identity of Linkgenesis Q&A users, confirming consultation matters, contacting and notifying them for fact-finding, and notifying them of processing results.

4. Sharing and Provision of Personal Information

Linkgenesis uses users' personal information within the scope notified in "3. Purpose of Collection and Use of Personal Information" and does not use it beyond the scope or disclose users' personal information to outside parties without users' prior consent. However, exceptions are made in the following cases.

1) If the user has consented to the disclosure in advance

2) In accordance with the provisions of laws and regulations, or when requested by an investigative agency in accordance with the procedures and methods set forth in laws and regulations for the purpose of investigation.

5. Period of Retention and Use of Personal Information

Linkgenesis shall process and retain personal information within the period of retention and use of personal information in accordance with the laws and regulations or the period of retention and use of personal information agreed upon when collecting personal information from the information subject. The personal information processing and retention periods are as follows

A. Linkgenesis service application and management is until the business/organization/individual service is terminated; however,

In the case of the following reasons, until the termination of such reasons

1) In the event of an ongoing investigation or investigation in violation of relevant laws and regulations, until the end of such investigation or investigation.

2) If a debt/debt relationship exists due to the use of the service, until the debt/debt relationship is computerized.

B. Reasons for retention of information under relevant laws and regulations

1) The retention period under the provisions of the applicable laws and regulations, such as the Act on Consumer Protection in Electronic Commerce, etc.

■ Records on contract or subscription withdrawal, etc.

□ Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

□ Retention period: 5 years

■ Records on payment and supply of goods, etc.

□ Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

□ Retention period: 5 years

■ Records of electronic financial transactions

□ Reason for retention: Electronic Financial Transactions Act

□ Retention period: 5 years

■ Records on the handling of consumer complaints or disputes

□ Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

□ Retention period: 3 years

■ Records on identity verification

□ Reason for retention: Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

□ Retention period: 6 months

■ Records of visits to customer member pages

□ Reason for retention: Act on the Protection of Communications Secrets

□ Retention period: 3 months

6. Procedure for destroying personal information

Linkgenesis destroys personal information without delay when it becomes unnecessary, such as the expiration of the personal information retention period or the achievement of the purpose of processing.

A. Procedures and methods for destroying personal information

1) Destruction procedure

■ Linkgenesis selects the personal information for which the reason for destruction has occurred and destroys the personal information with the approval of the personal information protection officer of Linkgenesis.

■ If the personal information retention period agreed to by the information subject has elapsed or the purpose of processing has been fulfilled, but the personal information must continue to be preserved in accordance with other laws and regulations, the personal information shall be transferred to a separate database (DB) or preserved in a different storage location.

2) Method of destruction

■ Personal information recorded and stored in the form of electronic files shall be destroyed using technology that makes it impossible to reproduce the records.

■ Personal information recorded and stored in paper documents is destroyed by shredding or incineration.

7. User's Rights, Obligations, and Methods of Exercise

The rights and obligations of users and how to exercise them are described below.

A. The information subject may exercise the following personal information protection rights against Linkgenesis at any time.

1) Request to view personal information

2) Request for correction in case of errors, etc.

3) Request for deletion of personal information upon termination of service

4) Request for suspension of processing

B. The exercise of the rights under Paragraph (a) may be made in writing, e-mail, facsimile transmission (FAX), etc. to Linkgenesis in accordance with the form in Appendix No. 8 of the Enforcement Rules of the Personal Information Protection Act, and Linkgenesis will take action without delay.

C. If the information subject requests the correction or deletion of errors in personal information, Linkgenesis will not use or provide the personal information until the correction or deletion is completed.

D. The exercise of the rights under Paragraph (a) may be made through an agent, such as the legal representative of the legal entity of the information subject or a person who has been delegated. In this case, a power of attorney in the form of Enforcement Rule No. 11 of the Personal Information Protection Act must be submitted.

8. Technical and administrative protection measures for personal information

In handling users' personal information, Linkgenesis takes the following technical and administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged.

A. Technical measures

We manage access rights to personal information processing systems, install access control systems, encrypt unique identification information, and install security programs to ensure the safe transmission of personal information on the network.

B. Administrative measures

We always emphasize compliance with Linkgenesis' privacy policy through the establishment and implementation of internal management plans and regular employee training.

9. Person in charge of personal information management and contact information

You can report all personal information protection-related complaints arising from the use of Linkgenesis services to the person in charge of personal information management. The Company will provide a prompt and sufficient response to users' reports.

A. Linkgenesis has designated the person in charge of personal information protection as follows to be in overall charge of the processing of personal information and to handle complaints and damage relief of information subjects related to the processing of personal information.

Personal information management officer

Name: Byunghee Kim

Position: Director

Telephone: +82-31-422-3581

E-mail: support@linkgenesis.co.kr

B. Remedies for infringement of rights and interests

If you need to report or consult about other personal information infringements, please contact the following organizations.

■ Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without an area code)

■ Cyber Investigation Division of the Public Prosecutors' Office (www.spo.go.kr / 1301 without area code)

■ National Police Agency Cyber Safety Bureau (www.ctrc.go.kr / 182 without area code)

10. Duty to Notify

If there is any addition, deletion, or modification of the contents of the current privacy policy, we will notify you through the 'Notice' on the homepage at least 7 days before the revision. However, if there is a significant change in user rights, such as the collection and utilization of personal information or provision to a third party, we will notify you at least 30 days in advance.

■ Announcement date: September 6, 2018

■ Effective Date: September 6, 2018